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Privacy Policy

Introduction

Welcome to TRUEMSG. We are committed to protecting your information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or subscribe to our SMS and Electronic Direct Mail (EDM) services.

In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/d79548/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/d79548/privacy_policy).

Information We Collect

Personal Information

When you interact with our website or services, we may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Account Information: Username, password, and other credentials for account access.
  • Payment Information: Payment card details and billing information.
  • Demographic Information: Age, Gender, and preferences.
  • Usage Data: Information on how you use our website and services, including your browsing activities.

Non-Personal Information

We may also collect non-personal information that does not directly identify you, such as:

  • Device Information: IP address, browser type, operating system, and device information.
  • Analytics Data: Data collected through cookies and similar tracking technologies.

How We Use Your Information

We use the collected information for various purposes, including:

  • To provide and maintain our services
  • To process transactions and send you related information, including purchase confirmations and invoices.
  • To manage your account, including communicating with you about your account and providing customer support.
  • To send you promotional messages via SMS and EDM, including special offers, updates, and other marketing communications.
  • To improve our website and services by analyzing how you use them and personalizing your experience.
  • To detect, prevent, and address technical issues and protect against fraudulent activities.

How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

  • Services Provided: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided that these parties agree to keep this information confidential.
  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court government agency).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or portion of our assets, your personal information may be transferred to the acquiring entity.

Your Choices

You have the following choices regarding your personal information:

  • Access and Correction: You may access and update your personal information by logging into your account.
  • Marketing Communications: You can opt-out of receiving SMS and EDM marketing communications from us by following the unsubscribe instructions provided in those messages.
  • Cookies: Most web browsers are set to accept cookies by default. You can usually adjust your browser settings to remove or reject cookies, but doing so may affect the availability and functionality of our website.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Children's Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it as soon as possible.

Changes to This Privacy Policy

We may update this Privacy Policy form time to time. We are not obligated to notify you of any changes other than posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us by providing your information in the spaces below (By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.):

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